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Owned and operated by MTN Digital Commerce Group LLC, we welcome your questions about saunas, cold plunges, and red light therapy.
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Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on how to initiate a return and what qualifies.
Can I exchange a product for a different model?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the model you prefer. Check our Return Policy for specifics.
How do I choose between a sauna and a cold plunge?
Saunas use gentle heat designed to support relaxation and recovery rituals, while cold plunges use cool temperatures for an invigorating reset. Many of our customers enjoy pairing both into a contrast routine.
What should I know before setting up a red light therapy panel?
Our red light therapy panels are designed for home use and come with setup instructions in the box. Check the product listing for recommended placement distances and session guidelines specific to each model.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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30-Day Returns
Not the right fit for your space? Our return policy gives you 30 days to decide, backed by clear guidelines.
Free Continental Shipping
Most orders ship free within the Continental U.S., with processing in 1 to 3 business days.
